Terms & Conditions

1. The Terms and Conditions in this document, hereafter referred to as “Agreement”; ( incorporates any terms and or provisions as stated on individual trip sign up pages) is between “MOOD Travel Club”; hereafter referred to as; MOOD Travel Club LLC Company, and the named Traveler in Agreement hereafter referred to as “Traveler”.
2. Signature of Agreement by MOOD Travel Club LLC Company and Traveler shall not constitute the creation, conveyance, transference, conference, or otherwise grant any rights, authority, ownership, or license in the MOOD Travel Club LLC Company to Traveler by MOOD Travel Club LLC Company.

3. Traveler agrees to release, indemnify, and hold harmless MOOD Travel Club LLC Company, its officers, directors, employees, contractors, vendors, travel guides, assignees, transferees, agents, and any other third parties acting on MOOD Travel Club LLC Company’s behalf against any and all expenses, losses, damages, accidents, injuries, claims, or deaths resulting in whole or in part, either directly or indirectly, from any aspect of travel and/or activities facilitated by MOOD Travel Club LLC Company. Traveler further agrees that in no event and under no circumstances shall Sisters MOOD Travel Club LLC Company, nor its officers, directors, employees, vendors, guides, contractors, assignees, transferees, agents, and other third parties acting on MOOD Travel Club LLC Company’s behalf bear any total or aggregate liability (either jointly or severally) under Agreement that exceeds the amount of total fees paid by Traveler to MOOD Travel Club LLC Company for the particular trip in question.

4. Traveler agrees to abide by all applicable domestic and international laws and regulations in the countries of travel and residency, regardless of the length of time in said countries. If questioning, apprehension/arrest, detainment, punishment, or incarceration by lawful authorities occurs, MOOD Travel Club LLC Company shall not be responsible or liable, either legally, financially or otherwise, for Traveler’s actions or release.
5. Company advises Travelers to purchase the necessary and required travel insurance. Traveler understands that all required credentials, visas, permits, insurance, and other travel, medical, and identifying documentation are the sole responsibility and at the sole expense of Traveler. It is traveler’s sole responsibility and sole cost to determine whether Traveler needs a visa or any other for this trip, the applicable type of visa, and to ensure that the visa is applied for, obtained, and received timely for travel on this trip.
6. Company advises Travelers to check the country’s official page for entry requirements. It is the responsibility of each Traveler to ensure they meet all entry requirements. MOOD Travel Club will provide entry requirements to Trip Participants no more than 6-weeks before the trip departure date. MOOD Travel Club will not provide refunds or transfers for any trip participant that fails to meet entry requirements for any reason. This includes but is not limited to an unwillingness to get vaccinated, inability to get a covid test, positive covid test results, etc.
7. Travelers should note that MOOD Travel Club trips proceed as planned unless otherwise communicated. If a Trip Participant wishes not to attend a trip for any reason, trip participants should note that MOOD Travel Club will provide no refunds or transfers to other trips. The Company will communicate with Travelers via email if there are any changes to their trip status.

8. Travelers understand it is their responsibility to arrive in time for travel departure or event or activity start. The Company assumes no responsibility, liability, or expense for Traveler’s inability to travel or participate in any activity or event hosted by Company due to insufficient, inaccurate, or expired travel, medical, and identifying documentation by Traveler, or failure to arrive on time for travel departures or participation in events or activities for any reason, including those reasons that are out of the control of Traveler.
9. Traveler grants Company the right to take photographs, record videos, and/or use social media posts of Traveler in conjunction with travel and/or activities hosted by Company, before, during, and after such travel and activities. Traveler authorizes Company, its employees, contractors, assignees, transferees, agents, and any other third parties working on Company’s behalf, to copyright, use, and publish the photographs, videos, and social media posts in print and/or electronically. Company may use videos, photographs, or social media posts of Traveler with or without Traveler’s name and for any lawful purposes, including, for example, such purposes as publicity, illustration, advertising, promotion, fund-raising, and social media/internet content. The Company is released from any reasonable expectation of privacy or confidentiality associated with such content. Traveler acknowledges she does not expect and will not receive financial compensation of any kind associated with the taking, publication, or other use of such photographs, videos, and social media posts. Traveler further releases Company, its employees, contractors, assignees, transferees, and any third parties acting on Company’s behalf from any liability or claims by Traveler or any representative of Traveler, including those relating to the right of publicity or usage of Traveler’s name, likeness, image, voice, or any other identifying trait.
10. Traveler understands that the Company offers travel services, events, and activities to customers, which are provided by separate and independent vendors. The Company does not operate, control, or otherwise provide the services of these vendors. Hence, the customer understands and agrees that the Company is not responsible for any operating failure, delay, loss, damage, or injury to Traveler or any resulting claims or damages arising as a result. Further, Company does not and cannot guarantee a certain outcome or a particular result in conjunction with any travel, activities, or events arranged by Company. While MOOD Travel Club LLC Company will use its best professional efforts to achieve a successful outcome, MOOD Travel Club LLC Company makes no promise, warranty, or guarantee, either express or implied, as to a specific outcome or result, or the expectation, perspective, or experience of Traveler.
11. Traveler agrees that their safety is primarily their responsibility. Travelers agree to make sure that they know how to participate in activities safely and agree to observe any rules and practices employed to minimize the risk of injury. Traveler agrees to stop and seek assistance if they do not believe they can safely continue, limit their participation to reflect their fitness level, and refrain from any and all actions that would pose a hazard to Traveler or others. Traveler understands that, as with any physical activities, they should check with their doctor before embarking upon such activities to verify if they are medically able to participate in any activities. By signing this Travel Agreement form, Traveler acknowledges that they have checked with their doctor and been cleared for any activities they shall participate in. MOOD Travel Club LLC Company bears no liability for any activity or outcome that may adversely affect the health or well-being of Traveler.
12. Traveler agrees to participate in the trip and related activities that are held and sponsored by MOOD Travel Club LLC Company and to release, waive, discharge, and covenant not to sue, and agree to hold MOOD Travel Club LLC Company, its trustees, officers, directors, servants, agents, volunteers, contractors, and employees or “Releases” from and against any and all liabilities, demands, suits, costs, claims, or injuries, including death, that Traveler may sustain during or in conjunction with the trip or related activities. This total waiver of liability is intended to be a full and complete waiver and release of MOOD Travel Club LLC Company from any liability for any damages or injuries that may occur as a result of the trip or related activities, and that Traveler is giving up any rights to legal recourse that they may have or obtain against MOOD Travel Club LLC Company or its related parties.
13. The Agreement constitutes the entire Agreement between the parties. There are no other promises, obligations, or terms and conditions, either oral or written, express or implicated. This Agreement shall be governed by the laws of the state of Georgia in the United States. The contract takes place in Fulton County, Georgia. Any attorney fees for any breach shall be borne by the losing party if litigation ensues. By signature below, both parties acknowledge they have read and understood the Agreement and voluntarily and fully agree to all terms and conditions set forth within. This Agreement shall bind the heirs, assigns, successors, etc., of Traveler.
14. The Agreement shall be in effect from the signed date of Agreement (either electronically or physically) and into perpetuity and shall cover all future travel, activities, or events Traveler may participate in which are affiliated in any way with MOOD Travel Club LLC Company.

Global Pandemic Policy

The following policies and procedures are applicable with response to global diseases/pandemics, natural disasters, border closings/quarantines, acts of God, and acts of war/terrorism, emergent situations, civil unrest, or turmoil in the country (herein after “Global Events”), or any other reason and travel policies as applicable to all MOOD Travel Club trips.

By way of background, there has been an onslaught of global illnesses that have had some level of contagion that has affected travel in recent years. In recent months especially, the prevalence of COVID-19 (commonly referred to as the “coronavirus”) has impacted the travel industry, including flight cancellations, trip cancellations, and more.

This Policy shall apply to any trip canceled by MOOD Travel Club for any reason, either relating to a Global Event or for any other reason.

By booking this trip, you are agreeing to the following:

• The Company is the sole decision-maker regarding whether or not a trip is proceeding as planned regardless of U.S. travel advisories or Traveler unwillingness to travel for any reason. All trips with the Company should be considered continuing as planned unless otherwise stated by the Company.
• These provisions apply to COVID-19 or any other communicable disease that may arise or currently exists now or in the future, or for any reason listed above and below, or for any reason, even if unstated, in the sole discretion of MOOD Travel Club.
• MOOD Travel Club has and reserves the right to cancel or terminate any trip at any time, in its sole discretion and at its sole determination. MOOD Travel Club shall be able to cancel any trip for any reason or sole discretion, including, but not limited to: global pandemics/diseases, natural disasters, border closings/quarantines, acts of God, acts of war/terrorism, civil unrest, or turmoil in the country or reason.
• If MOOD Travel Club cancels any trip for any reason, MOOD Travel Club will not issue refunds of any payments made for any reason. Travelers will only be entitled to trip credit valid for 365 days from their canceled trip end date. If Traveler elects not to attend a trip for any reason other than MOOD Travel Club canceling the trip, the refund and cancellation provisions as stated in other sections of this Travel Agreement will prevail.
• If any trip is canceled, MOOD Travel Club will solely provide email notification to Travelers. Travelers are responsible for ensuring that they are checking their email and receiving emails from MOOD Travel Club. MOOD Travel Club is not obligated to give any other form of notice of trip cancellation. We will keep you updated timely, and if there is no notification as to cancellation, youcan proceed as planned.
• Traveler understands and acknowledges that international travel is an ever-changing situation. MOOD Travel Club will do its best to keep Travelers reasonably informed of any changes that may affect the trip for any of the reasons detailed above.
• Travelers are required and responsible for obtaining adequate travel insurance to cover the trip. MOOD Travel Club recommends that Travelers acquire “cancel for any reason” insurance to ensure better. MOOD Travel Club Policy on COVID-19 and Other Global Illnesses coverage in the event of a global “pandemic” or other level spread of illness or any other Global Event. MOOD Travel Club will not be responsible for:
• The cost of any travel insurance that Traveler procures;
• The cost of any expenditures that Traveler incurs relating to any canceled trip; or
• Any costs that are denied coverage by travel insurance, either through claims or otherwise.
• For the avoidance of doubt, by way of example, if Traveler’s travel insurance will not cover a flight for a canceled trip, MOOD Travel Club bears no responsibility for covering or reimbursing Traveler for such expenditure.
• Please also note that MOOD Travel Club cannot delay payments or hold spots while Travelers wait to learn about travel insurance claims.
• MOOD Travel Club will do its best to let Travelers know if a trip is canceled at least two (2) months before the trip. However, this time frame cannot be guaranteed and is not always feasible due to the ever-changing nature of such travel advisories and Global Events, especially with respect to global pandemics/diseases.
• If MOOD Travel Club offers Travelers the option to cancel or change a trip, there will be a very specific and stated timetable or window for such Traveler-determined cancellations. Any Traveler cancellations outside of that stated period will result in the payments made being non-refundable and non-transferable. The option to change the dates of a trip will be at MOOD Travel Club’s sole discretion. If Traveler opts to cancel outside of or beyond MOOD Travel Club canceling a trip, then standard rules regarding refunds and the non-refundable nature of payments apply.
• For trips that are proceeding and are not canceled, MOOD Travel Club has the right to change the itineraries and lodging at its sole discretion.
• While MOOD Travel Club realizes that airline pricing fluctuates and can change instantaneously, MOOD Travel Club advises that it may be prudent, with the nature of COVID-19 and other diseases and Global Events, that Travelers may not want to obtain plane tickets extremely early with respect to the trip and may not want to book more than two (2) months prior to a trip, bearing in mind the fact that prices fluctuate. Ultimately, Traveler is responsible for her own airfare, and MOOD Travel Club bears no responsibility for lost airfare, price increases or decreases in airfare, or lack of availability, even if a trip is canceled for reasons outside the aforementioned reasons.

   MOOD Travel Club Policy on COVID-19 and Other Global Illnesses:

• MOOD Travel Club is not responsible for the following for any reason, regardless of trip cancellation or continuation:

○ Airfare purchased for the trip, whether the trip continues as scheduled, is modified or changed, is postponed, or is canceled;

○ Any costs associated with change fees for plane tickets;

○ Any costs associated with quarantine orders, including but not limited to the following:

○ If Traveler is quarantined overseas and unable to return to the country of origin or residence, for any period of time;

○ If Traveler is quarantined upon arrival back at the country of origin or residence, for any period of time;

■ iii. If Traveler is required to “self-quarantine” or “self-isolate” upon return to her country of origin or residence; or

■ iv. Any costs associated with any such order, whether they be direct or consequential (hotel costs, change fees, lodging, etc.) or incidental (loss in ages/employment, additional costs associated with quarantine, etc.).

• If MOOD Travel Club elects to cancel a trip for any reason, the following will occur:

○ Travelers will be notified promptly of the intent to cancel the trip.

○ No payments that have been made will be refundable. MOOD Travel Club will issue a credit to be used on a future trip.

○ MOOD Travel Club will provide Traveler with the amount of credit that will be afforded Traveler to be used on another trip. Trip credits can only be used on MOOD Travel Club trips themed traditional, cultural, or Solo getaways.

○ Any credit issued will only be for payments made to MOOD Travel Club. It will not include payments made to any third party by the Traveler.

○ Any credit used can only be applied to one (1) future MOOD Travel Club trip with a value of at least 75% of the initial trip cost. Trip credit must be used within 365 days of the canceled trip end date. For example: if the canceled trip dates were May 1 – 6, 2021, the credit would be valid from the date of MOOD Travel Club cancellation until May 6, 2021 – May 5, 2022. Trip credits can only be used on MOOD Travel Club trips, themed traditional or cultural. Credits cannot be used for any other company products or any sister brands.

○ The usage of such credit will be applied to a trip with a departure date within 365 days of the canceled trip return date. This means that the trip must be traveled or commenced by May 6, 2022, per the example provided above (E), not that the deposit has been paid for a trip by May 2022.

○ Trip credits will not be extended if the Traveler fails to use the credit or if the Traveler fails to book an available trip during the trip credit period. No additional spots will be added to accommodate Traveler who fail to book an open trip during the next calendar year.

○ The Traveler will still be required to book any subsequent trip as usual by paying the deposit to secure a spot on the trip. The Traveler can then notify MOOD Travel Club of her intent to use the credit for that trip. Any remaining cost overage for the new trip will be split into equal monthly payments. The Traveler can immediately pay the difference in one payment upon notification of the excess amount.

○ Travelers will be allowed to make one transfer and will not be permitted to transfer to a different trip and make additional transfers.

○ Should the amount of the credit be in excess of the new trip price, MOOD Travel Club will issue a refund for the balance amount to the credit card Traveler made the last trip payment with. All overage refunds will take up to 14 business days to process from the time that Traveler notifies MOOD Travel Club that it intends to use credit on a particular trip, and MOOD Travel Club sends a confirmation of the booking and any overage amount.

○ If Traveler files a dispute for reimbursement of payment for a trip that MOOD Travel Club cancels or that Traveler no longer wishes to attend, all credits shall be forfeited, regardless of whether Traveler prevails in the dispute or not.

Customer Required Document Deadlines

INTERNATIONAL FLIGHT – The Company requires travelers to provide their international flight information by the stated deadline. MOOD Travel Club will notify Travelers via email of the steps to submit flight information in advance of when it is due to our Company. All flight information must be submitted to MOOD Travel Club at least (6) weeks before the trip departure date. Any participant who fails to provide the required flight information late is subject to complete trip cancellation without a refund, credit, or transfer to any other trips.

For assistance with international flight booking Traveler should contact their preferred airline carrier for assistance.

TRAVEL INSURANCE – The Company requires travelers to provide their travel insurance information by the stated deadline. MOOD Travel Club requires that all Travelers purchase travel insurance. MOOD Travel Club will notify Travelers via email of the steps to submit insurance information in advance of when it is due to our Company. The minimum coverage amount for travel insurance is $250,000.

The minimum coverage amount of $250,000 must include medical and evacuation. When adding the line item labeled medical in the travel insurance policy to the line item marked evacuation in the travel policy, that coverage amount must total at least $250,000. Domestic trips only require proof of medical insurance.

All insurance information must be submitted to MOOD Travel Club at least (6) weeks before the trip departure date. Any participant who fails to provide the required insurance information late is subject to complete trip cancellation without a refund, credit, or transfer to any other trips.

VISA – If the trip requires a visa, Travelers are responsible for securing the required visas. MOOD Travel Club does not assist in the process of getting a visa.

PASSPORT – If an inter-country flight is included in the cost of your trip, MOOD Travel Club will require Travelers passport information (2) months before trip departure. MOOD Travel Club will notify Travelers via email of the steps to submit passport information in advance of when it is due to our Company. MOOD Travel Club will book Travelers’ inter-country flight with the most recent passport information provided. Travelers will be responsible for any change fees associated with providing MOOD Travel Club with incorrect, wrong, or expired information. Any participant who fails to provide the required passport information late is subject to complete trip cancellation without a refund, credit, or transfer to any other trips.

Refunds & Cancellations

Customer Cancellation – A er 24-hours of submitting their trip registration form, MOOD Travel Club trips are non-refundable and non-transferable. Suppose Traveler cancels a trip with MOOD Travel Club for any reason, including but not limited to failure to meet country entry or exit requirements, travel concerns, personal or job restrictions, etc.. In that case, MOOD Travel Club will not refund Traveler, transfer Traveler to another trip, or issue any credits to the Traveler.

Company Cancellation due to missed payment – Travelers’ trips will be canceled a er one missed payment. No transfers, refunds, or credits of deposit or payments will be provided. If the trip is canceled due to missed payments, the trip deposit nor payments cannot be applied to any future MOOD Travel Club trips. No trip credits will be given.

Country Entry & Exit Requirements

In an effort to prevent the spread of COVID-19, entry requirements and restrictions dictated by foreign governments can change frequently and irrespective of your intended date of travel. These requirements and restrictions may depend on different factors such as your country of residence, passport nationality, destination, and transit points, as well as previous travel history. Given these considerations, it is the Traveler’s responsibility to research and to understand the latest travel and health requirements and restrictions by destination which are most relevant to them at the time of travel and to the destination(s) they are planning to visit, as well as to keep themselves up to date.

Effective May 1, 2022, MOOD Travel Club will no longer provide country entry or exit information to Travelers. For reliable information, Travelers should visit the website of the local country being visited or their preferred airline carriers website for entry requirements. For re-entry back into the Travelerʼs home country, the Traveler should review their own home country’s website. MOOD Travel Club is not an expert in covid-19, so, Traveler should contact the local government of the destination or their preferred airline carrier if they have any questions as it relates to covid-19.

Additionally, MOOD Travel Club resolves the right to require Travelers to take and present a negative covid test regardless of vaccination status to the Company no more than 72-hours but no less than 24-hours prior to the trip departure date even if the local country in which the trip is taking place does not require one for entry. The trip of any Traveler who fails to present negative covid test results 24-hours prior to trip departure date will automatically be cancelled. A doctor’s note does not substitute nor will be accepted in lieu of a covid test. Home covid test results are not acceptable. Covid test results must be from a lab. No refunds, trip credits, or transfers will be permitted if Traveler fails to meet Country-specific entry or exit requirements or who fails to present a negative covid test as requested by the company. This includes but is not limited to an unwillingness to get any required vaccinations, inability to get vaccinated for any reasons, inability to get a covid test, test positive for covid, covid travel concerns, or for any other reasons related to covid or travel warnings.

Trip Invoices

MOOD Travel Club will send (1) invoice a month on the 5th of the month, and is due that invoice is due on the 15th of the same month. Traveler understands that they are held to all trip payment due dates and cancellation terms regardless of when the invoice is sent. MOOD Travel Club provides two options for paying off the balance of trips; monthly payments due on the 15th of each month or payment in full. The monthly payment amount can be found on the trip registration form. Travelers who would like to pay their trip off in full should email support@sisterstravelingsolo.com between the 1st and 4th of each month to request to pay off the trip in advance. The balance must be paid by the 15th of the month requested.

Travelers will be given a 2-day grace period a er the invoice due date of the 15th of the month to make their payment. If trip payment is not received by 11:59 PM EST on the 17th of the month, the trip will be canceled. Canceled trips will not be reinstated.

Itinerary, Accommodations & Roommates

ITINERARY – MOOD Travel Club trips are planned over a year in advance and that the initial itinerary

provided is subject to change. Whatever occurs, MOOD Travel Club will do everything in our power to ensure that the trip goes on as planned. These changes may result in shorter breaks between activities or a change of activity. A final trip itinerary will be provided at least 6-weeks before trip departure. Trip itineraries will be uploaded to each customer portal.

ACCOMMODATIONS – Accommodation details will be provided within the final trip itinerary, 6-weeks before trip departure.

ROOMMATES – MOOD Travel Club will randomly assign any Traveler who does not have a roommate. If Traveler has a roommate, MOOD Travel Club will alert Traveler how to submit the roommate’s name needed.

• Occupancy Type – After submitting a deposit, Travelers will not be able to change room type. Travelers should ensure they select the room type of their preference before booking.

 Trip Credit Terms

Trip credits will only be issued if MOOD Travel Club cancels a trip. If a trip is canceled by Sisters Traveling Solo, credits valid 365 from the canceled trip end date.

• The trip credit amount is the total amount paid to MOOD Travel Club for the canceled trip. The credit amount does not include any discounts applied to payments.
• MOOD Travel Club will confirm Trip Traveler trip credit via email. The trip credit email is formal confirmation that the Company has a credit on file for Trip Traveler. No other assurances or certificates are to be given.
• Trip credit can only be used on a trip departing within the trip credit period. The trip credit period can be determined by taking the end date of the canceled trip and adding 365 days. The trip must be traveled or commenced between the trip credit period. Not that the deposit has been paid for a trip during the trip credit period.
• MOOD Travel Club trip credits can only be used on MOOD Travel Club cultural, traditional, or Solo Getaway trip experiences.
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Trip Credit Usage:

• The Traveler should monitor MOOD Travel Club for open trips with trip credit usage dates.
• Th Traveler is required to book any subsequent trip as usual by paying the trip deposit to secure a

spot on the trip.

• Any trip in which a credit needs to be the cost of at least 75% of the initial trip cost. For example, if the credit trip cost is $3,000, the trip Traveler will use their credit on should cost at least $2,250.
• The Traveler can then notify MOOD Travel Club of their intent to use the credit to be applied to that trip. Once the credit is applied, MOOD Travel Club adjusts down the trip monthly payments accordingly. Trip Travelers can expect trip payments to start per the trip payment terms.
• The Traveler will be allowed to make one trip credit request and will not be permitted to request to be moved to a different trip or make additional transfers.
• Trip credits will not be extended if the Traveler fails to use the credit or if the Traveler fails to book an available trip during the trip credit period. No additional spots will be added to accommodate Traveler who fails to book an open trip during the next calendar year.

Facebook groups, pre-trip chats or meetings

Unless otherwise stated in the what’s included section of the trip registration form, MOOD Travel Club will not create any trip Facebook groups, pre-trip chats, or arrange any pre-trip meetings.

Liability Waivers

If an activity is considered high-risk by MOOD Travel Club, the Company will require Traveler to sign a liability waiver to participate in the activity. A liability waiver will be sent to each Traveler within (7) days of trip departure and is due back to the Company no later than (2) days before trip departure. Failure to provide a sign liability waiver will result in Traveler being removed from the activity. Once removed, Traveler will not be added back to the activity or refunded for missed activity.

Passport Validity

U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Travelers should check the State Department website at http://travel.state.gov for required passport validity requirements in addition to the required, blank pages for each country. Immunizations may also be required. Travelers should check the Centers for Disease Control and Prevention (CDC) website at http://wwwnc.cdc.gov/travel/destinations/list Failure to comply with these regulations may result in denied boarding, denied entry, and/or government-imposed fines. If you are a citizen of another country, additional requirements may be. MOOD Travel Club will not refund, transfer to another trip, or issue trips credits to a Traveler whose passport does not meet validity or immunization requirements.

Traveler has read in its entirety, agrees with and understands the MOOD Travel Club’s Agreement.